Influence that impacts beyond the professional space

Build trust

Trust is the foundation of any relationship; the same is true in the workplace. People are more likely to support your ideas if they trust you. Building trust requires being honest, reliable, and consistent. Show your co-workers that you are someone they can rely on, and they will be more likely to follow your lead. Trust is key as a parent, friend, or spouse – in any relationship you have. Do you have a habit of stretching the truth to get things done, or are you quick to share what someone has confided in you? These actions are contrary to a trusted relationship. Others want to feel safe and know that you have their best interest at heart. It all starts with trust.

Be a good listener

Listening is a powerful tool in building relationships. When you take the time to listen to the people in your life, whether your co-workers, family, or friends,  you are showing them that you value their opinions and perspectives. This helps build trust and respect. It also helps you understand their needs and concerns, which can be helpful when trying to gain support for a project or idea. Listening is also the key to building up your empathy bank. We often fail to empathize with others because we don’t know how they feel, what causes them to feel that way, or what’s important to them. Empathy doesn’t equal agreement but allows us to understand each other without being against each other. Listening is a trust enabler. 

Lead by example 

Actions speak louder than words. If you want to influence others, you need to lead by example. Be the person who sets the standard for behavior and work ethic. When others see you working hard and doing the right thing, they are more likely to follow suit. Anyone, regardless of title, can be a leader. Leadership is everything we do, from the smallest to the most complex tasks, and how we respond to others. Ask yourself, “What is the standard I’m setting by showing up this way?”. Always consider what your actions would give others permission to do. If you’ve ever heard the saying, do as I say, not as I do, or my way or the highway – this is where you are empowered to change that narrative. That thinking simply does not work. Have you ever tried my way or the highway with a teenager or colleague? It goes south quickly. Doing this can also be damaging to relationships. We want others to feel valued, not shut out. 

Communicate effectively

Effective communication is essential for building relationships and gaining support. Be clear and concise in your communication, and make sure you are actively listening to others. When communicating with others, focus on the benefits of your ideas or proposals, but don’t ignore where there is room for improvement. Be open to new ideas and clear on where you could use help. This will help you gain support and build momentum. People aren’t mind readers, and if you want your influence to impact lives when, regardless of where you are, you have to allow others to hear that their perspectives are valued. It doesn’t always take a meeting, a long email, or lengthy or multiple conversations to communicate your point. Remember, it’s not about being manipulative or coercive but rather about using your influence to create positive change. 

Be positive

A positive attitude is contagious! Others will likely follow your lead when you approach your work enthusiastically and positively. Be the person who lifts others and encourages them to do their best. This will help create a positive work environment and foster a culture of success. We all have it in us; sometimes, we can all use a little help rising to our best selves. Understand and accept that there will be times when others will not see things the same as you do. A positive attitude has a remarkable way of driving the adoption of change in others.